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Knowledgebase: Spot and Leopard
Why does Spot/Leopard give me a Net Down error?
Posted by z-Schuyler Van Dyk on 01 December 2008 02:40 PM
Often, the Net Down error indicates that you have an out-of-date version of Spot/Leopard on your machine. To check that you have the correct version go to the toolbar on Spot/Leopard to
Help -> About to check which version of Spot/Leopard you are using. The version number you have should match the version number at the
Spot/Leopard software page.

Occasionally, there are also instances in which there are network interruptions that cause your machine to not be able to query our Spot/Leopard servers. We have a normally scheduled archive server blocktime on Tuesday mornings, so you won't be able to access our servers during that time. If you believe that there is a real problem, and the network doesn't come back up in an hour or so on its own, please notify us via the helpdesk at help@spitzer.caltech.edu.