'Client and server are incompatible. Please contact SSC' error when using Spot/Leopard

SSC Home - Active Mission - Overview - IRAC - IRS - MIPS - Data Archive - Data Analysis & Tools

Knowledgebase

(28)Archive (24)Call For Proposals (14)Cycle-6 and onward: Warm Mission (63)Data Analysis and Tools (16)Data processing (5)Funding (11)General (10)GO - General Observer (36)IRAC (19)IRS (12)Legacy (10)MIPS (6)Modifying AORs (18)Observation Planning (42)Spot and Leopard (3)Visitors

'Client and server are incompatible. Please contact SSC' error when using Spot/Leopard Posted by Elena Scire on 13 January 2009 11:45 AM
The SSC periodically releases patch updates to Spot and Leopard. Only the latest version of Spot/Leopard can communicate with the servers at the SSC. If your version of Spot/Leopard is out of date, you will receive an "Client and server are incompatible. Please contact SSC" error. To fix this: In Spot/Leopard make sure that Options \| Use Automatic Spot\Leopard update is checked. Restart Spot/Leopard and wait until a prompt appears asking you to install the update